First Wind

Mass. Coalition for the Homeless

LiveVault

Constellation New Energy

Boston’s Strategic Marketing
and Video Production Agency

Captains of Industry® is a strategic marketing communications firm based in Boston. Our name may be irreverent, but we’re all business. With 25 years of experience working with some of the best brands in the United States, we help our clients tell their stories, engage customers, and get results. While our work spans many industries and disciplines, we have specific areas of expertise that include renewable energy, branding, inbound marketing content, viral marketing, and video production.

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Happy Friday, and enjoy the weekend!

And in honor of Captain Anna’s wedding this weekend, here’s “what is love?”

By Mike Kennedy, Captains of Industry

We live in a digital age. We play in digital realms. And most of us work with digital tools. But, I am not cool; I can sometimes be found clinging to my Luddite ways. Personally speaking, I wish and hope that my kids will share my appreciation of the values and merits of the physical world.

For digital creators and marketers, I think the joys of analog should not be forgotten. It is important to touch a product and equally vital that a product touches us. And for manufacturers and sellers of physical widgets, it is also key to have a happening online extension of your brand.

Recently, I have become a big fan of two companies who really get this somewhat “simple” approach.

The first is a toy outfit, Melissa & Doug , who make the coolest stuff for little hands and growing minds. They have a great origin story, akin to that of the Woz and Jobs, starting the business in their garage. Their toys offer open-ended play and tactile real-world discoveries. The two favorites in our house right now are Pizza Party Wooden Play Food (mmm, yummy!) and one of their classic bead and wire mazes (I could sit there for hours). Not only are the toys fun but their website offers online content like “Extension Activities,” suggesting “More Ways to Play and Learn.” Plus, you can also easily sort through their online catalog, viewing toys by age, by skill, or by activity.

The second company we are infatuated with at home is Stonyfield Yogurt. Their YoBaby and YoToddler organic products are wholesome and pleasing to developing palettes, with colorful happy packaging. For us, blueberry is a big hit; you can walk into the room and you can smell the fresh fruit. On top of all that, Stonyfield’s website provides content like product listings, recipes, the benefits of organic, and a detailed breakdown behind their farm-to-tastebuds philosophy.

We are semi-digital creatures but our online wanderings cannot be time wasted. A brand’s web experience can increase the enjoyment of wicked awesome products. We should not forget to play and to taste, to discover and to smell the real world around us.

Mother’s Day is this weekend! Make sure you treat her right, and share these e-cards we made with her so she feels extra good about being a mother.

Click the photo, silly goose.

By Jean Levasseur, Captains of Industry

When we talk about deadlines with clients, most of the time it’s in terms of the final delivery date. However, in order to meet that date, we develop and share a schedule of shorter-term interim deadlines, both for us to deliver initial rounds, and for clients to deliver feedback – and those deadlines are critical. The more they are missed, the harder (and more expensive) it is for us to make the final deadline. And it’s not always a one-to-one ratio.

We treat each client like they’re our only one; carving out focused time for each individual project. In order to manage potentially conflicting deadlines, we create and compare timelines so that we can dedicate the appropriate attention to each project. When interim deadlines for feedback, as an example, are missed, we have to scramble to find something else to work on for the day we’d committed to your work. And the next day we probably have another project booked on a deadline, and the next day another – which means we might not be able to reallocate time to your project for a couple of days. In this simple example, the whole schedule is now pushed two days when a deadline is missed by one day.

Of course, we can make up some time when we can, and build in some buffer, but there’s only so much flexibility. We always try to do our part to deliver drafts when we say you will, but that’s only half the battle. In order to stick to the original schedule, we need your help by providing feedback on time.

By Sarah Lombardi, Captains of Industry

Keeping up with your blog, Twitter, Facebook, Pinterest, Myspace, Friendster, or Geocities (anybody?) accounts can be a lot of work. Indeed, a lot of people find it overwhelming to have to maintain and share content on these sites, but it doesn’t have to be a hassle if you play your cards right.

Mashable! shares five tips to help you stay at the top of your curation game, but it’s the top two that people struggle with most. Curation is key; you either have a sloppy mass of content to wade through, not unlike the home of a hoarder, or you have a neat, well-edited collection, like that of a fine art museum. Don’t just throw a bunch of links and articles up like so much paint on Jackson Pollack’s canvas (after all, even he had a method). Remember Ashton Kutcher’s remark about Joe Paterno’s dismissal? A little bit of fact-checking and editing goes a long way.

Consistency is also hugely important. It does not mean posting status updates on Facebook 12 times a day. Consistency means respecting readers’ time by keeping to a schedule so that you neither inundate them with information nor post too infrequently to make it worthwhile for them to keep checking your site. Follow these simple steps, and you’ll have the rapt attention of your readers in no time.